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 First Coast Security (FCS), Florida’s premier security provider is a privately owned and locally managed security firm. Our company’s focus is
to provide excellent customer service at all levels of our service delivery matrix. We treat our associates and customers with integrity, respect,
dignity and professionalism. We will never compromise our values of stewardship throughout our service delivery practices. Our goal is to achieve
a leadership position in the security industry by providing consistent, reliable services with pro-active and professional supervision and management.
We have established a “partnership” with our customers by earning their respect, trust, and confidence.
First Coast Security was founded in September 1999. Since then FCS has grown tremendously by relentlessly focusing on the following factors:
OUR PEOPLE:
- Effective Recruiting: Partnerships with Military Transition Assistance Programs & Police Academies
- Screening: Skills test Interviews with Director of Personnel, Secondary interviewing by Account Manager/Site Supervisor;
Background Checks, Employment Verification, MVR, Credit Checks, Physicals, 9-panel drug testing
- Since 2003 our officer retention rate exceeds 60%
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TRAINING:
- Proprietary Gated Community and Commercial Building Training
- Proprietary Customer Service Training
- Professional Security Training Networks DVD’s and test
- CPR/AED certifications
- On-line continuing education program
- Please see our Training Page for many more customer training programs
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TECHNOLOGY:
- WinTeam - customized invoicing, in-house payroll, on-line scheduling
- ProxiGuard - advance electronic tour confirmation system
- Speed Carts - speed control deters in communities
- Tasers - non-lethal weapons
- Radar Guns - traffic enforcement
PRO-ACTIVE MANAGEMENT:
- Managed in the field, not from our office
- Account Managers/Supervisors have final selection in recruiting process
- Quality Assurance Team 24/7 365 days per year
FCS truly believes in partnerships and as such is heavily involved in various organizations in the communities we service. First Coast Security
was awarded the Patriot Award by the Employer Support of the Guard and Reserve for our support of our employees serving in the Guard. FCS was
recognized by the Jacksonville Sheriff’s Office for its participation in the Meritorious Awards. FCS is also active in American Society for
Industrial Security, First Coast Crime Stoppers, Building Owners and Managers Association, and First Coast Manufactures Association. FCS is
also a member of the City of Jacksonville Disaster Recovery Team and Homeland Security Preparation and Response Team.
Today, FCS is a licensed Security Agency headquartered in downtown Jacksonville, Florida and is in the process of opening a branch office
in central Florida. |
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